Originally Posted by Mtodd
I am new to this kobo thing but i looked here and some other sites and when I had trouble Darrell was the only person who cared enough to help. I suggest you contact him directly other people have posted his email in other threads. If only everyone else in kobo customer service were like him.
Darrell (Darrell Diljohn <firstname.lastname@example.org>) answered my email and I'm more than happy with the result.
I love my Kobo touch - it does everything I hoped it would do - and my faith in Kobo Help has been restored. Thanks Darrell!