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Old 06-10-2008, 05:02 AM   #6
HarryT
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Of course we don't know for certain, but the simplest explanation - that it's had a knock - is, I think, by far the most likely one, and I very strongly suspect that Bookeen are going to say the same.

If you bought a delicate glass ornament, and several months later took it back to the store where you'd bought it and said "it just broke all on its own", I don't think the shop would be very likely to exchange it free of charge - do you?

Perhaps Bookeen will think differently and swap the screen for free. I don't know, but it's only fair to warn the original poster that this is very unlikely to happen, and that there will be a €120 charge for a screen replacement.
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