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Old 02-12-2012, 01:13 AM   #16
CJJ
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Posts: 121
Karma: 189826
Join Date: Dec 2011
Location: Wisconsin, USA
Device: laptop, iriver Story HD, Galaxy Tab2 10.1
I believe iriver to be a failing company. Their revenue has dropped significantly over the last several years. I don't think they have the manpower to keep up with their email traffic. I wrote the president of North american operations directly and eventually got a response that I have posted under the "New firmware coming for US Story HD Wi-Fi" thread. that was a month ago. as i told the president, customer service rules, and it's a shame what has happened at iriver. They have elegant designs with lousy software. I don't believe they have the capital to fix it.

Last edited by CJJ; 02-12-2012 at 10:05 AM. Reason: sp
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