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Booxtor · 01-14-2012, 05:27 PM

Hi,

What about when you discover something wrong with your device just to contact your shop and explain the problem?
The warranty works, believe me

We are really exerted to help every single of our customer.
Currently we have 4 reported minor problems with M92 of 100 sold devices. Two devices was already replaced. Two are waiting for new bulk that will be dispatched tomorrow.
I have contacted Onyx and they have promised to improve the quality control.
PS. In the very first bulk of PocketBook we had to replace 15 of 100! Now there are almost no problems.

01-14-2012, 05:27 PM	#28
Booxtor Booxtor Posts: 1,126 Karma: 2305664 Join Date: Jun 2011 Location: Germany Device: a lot of..	Hi, What about when you discover something wrong with your device just to contact your shop and explain the problem? The warranty works, believe me We are really exerted to help every single of our customer. Currently we have 4 reported minor problems with M92 of 100 sold devices. Two devices was already replaced. Two are waiting for new bulk that will be dispatched tomorrow. I have contacted Onyx and they have promised to improve the quality control. PS. In the very first bulk of PocketBook we had to replace 15 of 100! Now there are almost no problems. Last edited by Booxtor; 01-14-2012 at 05:39 PM.