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Old 01-01-2012, 11:06 PM   #1
Gsullivanesq
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Gsullivanesq began at the beginning.
 
Posts: 1
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Join Date: Jan 2012
Device: Kobo
Mac Issues with Kobo Desktop Software?

I've been trying to set-up my new Kobo Touch for over a week. I've downloaded the Kobo Desktop Software. When I get to the second stage of the set-up, I'm prompted to enter my email address and password (for my Kobo account). When I try to enter my email address, the field shrinks to about a quarter of its size and I can't enter any text in the field - the same problem occurs with the password field. I've deleted and re-installed the Desktop Software EIGHT (!) times.

I've spoken with Kobo customer service a few times and they have concluded that it's an issue with my Mac and I should take it up with Apple. I've got a MacBook Pro and just upgraded to Mac OS X 10.7.2 (Lion).

Any thoughts?
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