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Old 12-28-2011, 06:13 PM   #4
yasith
Junior Member
yasith began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Dec 2011
Device: Kobo Touch
So I let it charge for more than 1 hour. Then I tried these things.

I turned it off, and then on. The blue light stays on for a while, then the green turns on and off. Nothing happens, white display.

I inserted a paper clip to the hole in the back. The same happens.

After these resets, my computer doesn't detect the kobo touch.

Then I did a factory reset. The red light turned on, then the white light kept blinking for few minutes. After that, when I plugged in the kobo touch. The kobo setup started again, and installed the update. Still at the white screen.

I'm not sure what I should do now. I bought it from the future shop, do I contact future shop, or kobo for getting a replacement ?
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