I'm a new UK, Vox user. So far it works fine but will say that the user manual is terrible!
As usual, written by those in in know with little coverage of basic questions like how to load and view your own files.
There are clearly lots of glitches such as scrolling on drop downs and inability to change font size occasionally, but hopefully the developers will take note and with a few more firmware updates,we will have a great device. I agree with previous posters that a lot depends on what your expectations were - I was given it as a colour reader and was really pleased to be able to browse the web and email as well!