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Old 12-25-2011, 08:33 PM   #4
PeterT
Taking a break; Fed up
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Posts: 6,983
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Join Date: Nov 2007
Location: Toronto
Device: Wife: Touch, Arc, Vox Me: Nexus 7, Glo
I gave my wife a Vox for Christmas, and she opened while down at a friend's house. Got it onto the 'net via his WiFi and of course, got stuck at the Update failing problem.

Browsed the forums, and saw the advice to try a factory reset (Vox powered down, hold down vol+, power on, and keep holding the vol+ until a message appears that unit is resetting).

This worked perfectly, and the update applied perfectly.

Not sure there is any linkage but I can sure say that a factory reset SEEEMED in our case to let the upgrade happen.
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