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Old 12-24-2011, 10:19 AM   #91
taming
Trying for calm & polite
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Posts: 4,006
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
Quote:
Originally Posted by slowfax View Post
No reset. No On/Off works. The PC doesn't recognize any device, when I connect the Kobo. It's DEAD. The Kobo is like a flat brick now.
Any idea anyone?
Try this way of doing a factory reset:
  • Hold down the power button for 15 seconds.
  • Hold down the home button and keep it pressed while turning the device on. This should trigger a hard factory reset.
If this does not work, open a ticket with Customer Care, either by calling them or writing to them. See: http://www.kobobooks.com/help
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