Hi guys, I'm just a new member here.
I just bought Kindle Touch for 10 days, but today it's already dead and the screen shows "Repair Needed ! Your Kindle Needs Repair...."
I tried to restart by holding on/off button 20 seconds many times ,still stuck with Repair Needed page. I plugged in USB cable with my notebook ,It rebooted and Kindle drive could be seen for 20-30 seconds .Then "Repair Needed Page" came back and Kindle drive disappeared.
I found some thread here about this problem but with Kindle 2. And Meem said that just put your kindle to "Recovery Mode" can solve this problem.
D'you guys know how to go to "Recovery Mode" in Kindle Touch????
I entered to "Recovery Mode" by hold "HOME" button for a couple of seconds while restarting (exactly while the screen flashes from black to white before "Amazon Kindle" logo appearance)
Quote:Type ‘RESET’ to reset to factory defaults
I typed it then the system reset has been done successfully, and I have ability to use my Kindle normally again.
I contacted Amazon Customer Service. They said within 30 days I just need to send it back for replacement. There is NO Way I can fix it by myself.
But the problem is I bought it from Chinese unofficial dealer (for about 135$) and I live in China. Amazon Customer Service said they can not send back Kindle Touch to anywhere outside USA. So, I may have to let them send to some of my friend in US. and ask them to send me here with the total delivery cost and custom around 50$ which I won't complain if there is really really No Way to fix it here by myself.
Thanks for your help