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Old 05-21-2008, 01:58 PM   #68
momghoti
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Posts: 121
Karma: 1000021
Join Date: Feb 2008
Location: Hook, UK
Device: Cybook Bookeen
I got an answer from them last night. Basically they asked me to do what I'd already done over again but at least they responded. I think it's better to email first thing in the morning *their time* so it's right there when they log in, and I emailed the support email rather than the contact one-if they have to transfer it within the company it'll probably never get there
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