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Old 12-06-2011, 09:34 PM   #5
deannah
Connoisseur
deannah began at the beginning.
 
Posts: 77
Karma: 14
Join Date: Nov 2011
Location: Idaho USA
Device: KK, KT, KFire, KFire HD, KPaperwhite
Thanks Blossom. I don't believe it was Amazon servers because a download from the store worked perfectly on another KF. I think it was data that was the problem. I did the gear thing up top, plus more button and entered the applications area. Here I used ALL APPS, (not just running), found the store app and cleared the cache and the data. Got warnings, but went ahead. It seems to have fixed the problem.

I had uninstalled several apps I had recently downloaded in case one of them might have been the culprit and then couldn't re-install them either. Was about ready to do a hard reset, but glad I persevered. Seems all is well now. Thanks for all the suggestions.
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