Originally Posted by sabredog
Got to love karma. It WILL bite you on the backside.
Bad karma begets bad karma.
The best rebuttal to that is John Lennon (who along with the Beatles, helped popularize the concept in the West).
What exactly did he do to deserve to get gunned down by a madman?
Beyond that, this doesn't involve anything random happening - this is a case of the wronged party being smart enough to know that bad press is about the only thing that can shame shady companies like this, and getting them involved by having them listen in on the recording.
(The sad part is, in a lot of places in the US, like Illinois, recording the conversation would be illegal...)