Originally Posted by murraypaul
Also important for people outside the UK to realise that WHS is not really a bookstore in the sense that B&N is. It sells books, magazines and newspapers yes, but it also sells sweets, art supplies, office supplies, back to school supplies, board games, toys, electronics, and so on.
While B&N may sell non-book items, they are primarily a book store, who also sell other things. WHS is primarily an other-things store, who also sell books.
You aren't going to get specialist book, let alone ebook, knowledge from WHS sales people.
It should not be so surprising that WHS staff are a bit amateurish. I'm sure they don't get paid as much as the staff in Harrods. My Kobo Android reading app lets me download and pay for UK ebooks from Spain with no problems. With Kindle Amazon will not allow us to buy ebooks or digital music from the UK, we have to buy from the USA. This is better than nothing but means that Amazon is feeding us an exclusive diet of culturally inappropriate books.
I like WHS and I'm also looking forward to buying my first Kobo.