Hi James - thanks for taking the time to read and respond to the users here.
I read through the info you linked & I hope you don't mind if I follow up with a couple more questions.
I live in the Vancouver area and was wondering if there is a Kobo warranty/service center in this area: Ontario is a long way to ship something from here.
Also I gather the warranty would *not* cover the battery, the charger, or the usb cable so can you provide some info on the replacement costs of those items?
BTW - how long is the useful life of the battery? At some point it will need to be replaced and I couldn't find any info on the kobo site on how to replace it or what it would cost.
Thanks again for your help...