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Old 11-01-2011, 05:16 PM   #4
brettm
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Posts: 5
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Join Date: Oct 2011
Device: kobo vox
Quote:
Originally Posted by brettm View Post
I was one of the group who cancelled their preorder and picked it up locally. I have the confirmation email of the cancellation yet they charged my card. Am I the only one?
Update. Minutes after i email Kobo I got a call from a Kobo rep Darrell ( the guy who never sleeps) and is taking care of the charges. And I will send back the unit prepaid.

Kudos to Kobo.

Brett
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