Originally Posted by brettm
I was one of the group who cancelled their preorder and picked it up locally. I have the confirmation email of the cancellation yet they charged my card. Am I the only one?
Update. Minutes after i email Kobo I got a call from a Kobo rep Darrell ( the guy who never sleeps) and is taking care of the charges. And I will send back the unit prepaid.
Kudos to Kobo.