Confusing Error Message
First time here, so I don't know if I'm even in the right place. Sorry if I'm not.
I have published a few books so far and not had any problems. Recently I received an error message from Smashwords that completely baffled me. It was:
1.ERROR: A Voice.doc: corrupted ZIP header
2.ERROR: A Voice.doc: I/O error: error in opening zip file
3.Check finished with warnings or errors!
I re-formatted my book and tried again and still got the same error. I contacted Smashwords and was referred here to validate my book file and received the same message. I just finished inserting my file text into Notepad, stripping all formatting with Ctrl+A, placing in a new Word doc and without doing any formatting at all uploaded the file to validate and received the same error message.
Why am I getting this message on this file alone, even after stripping everything? It makes no sense to me.
Anyone able to offer help?