Originally Posted by DevonSnow
And terrangirl applies perfectly.
But she has to request the code. Bookeen are not obliged to publish the source code in a webpage, they are only obliged to give it to those who request it (and have a right to it). She wrote in their facebook and they told her to ask their support team. When she asks for the source code and they refuse to give it (or just ignore her), then we may say they are violating the GPL. Until then, it's only inconvenience (and maybe inconsistency with the written documentation).