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Old 10-28-2011, 09:38 AM   #8
David58117
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Posts: 148
Karma: 1013352
Join Date: Oct 2011
Device: Sony T1, K4NT (To Wife), Nook ST, NSTG
Quote:
Originally Posted by Pomtroll View Post
Sony is not addressing one of the issues mentioned here several times & that is the out of control flipping of pages & then freezing. Other issues too. We do need to report this flipping of pages & the crashing afterward as sabredog suggested.. They did not address that issue in this release. All they are saying is that we need to educate ourselves on how to use the device. DUH!!!! I read the manual several times trying to figure out if I was doing something wrong.
What release? All they said was they've received reports of "Freezing or crashing" and are getting their engineers to look into it, and for people experiencing problems to please report it.

Rather than Sony ignoring complaints and "not addressing" issues, it sounds to me like they are making a pretty good effort to solve the issues...

"Sony has received reports from some PRST1 owners that their Reader has been freezing or crashing. Sony engineering is currently examining the issue and would appreciate anyone experiencing the issue with their Reader to report it to Sony product support as soon as possible. The Sony support team need to know when and how this issue arises so that it can be reproduced, identified and resolved.

Please inform Sony product support if you also have the same freezing issue using the buttons, using the stylus or your finger to navigate and turn pages. "

I'm getting the impression Sony just can't win with the T1. Even after they release a statement asking people to write in their problems and inform us engineers are looking into it - people still complain they're "ignoring the problems."
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