Originally Posted by taming
This is their official policy, but some Chapters' stores seem to do things a bit differently. In Red Deer, they exchanged a Kobo WiFi that was five months old, for which I had no receipt. It might be worth a try.
The girl yesterday at Coles told us the very same thing, but when asked about returning it without a receipt also said that they did that but have very few returns. Might be they "inforce" the rules in a bigger stores where there is more return. Failing that I could try myself returning mine with my GF receipt.
But since the issue cannot be reproduced on other computer, it must be mine that has a problem with my hardware or a program or service that is bothering the USB and can't let it connect. What could cause that? I Got a lot of development software.