Originally Posted by jocampo
... Amazon customer support ...
Amazon customer support? OK, well the Kindle doesn't come with Microsoft customer support, right? It doesn't come with Sony customer support, either...hrmm.
Although the Nook does come with B&N Customer support, which is what I would expect it to come with, which can be reached by calling 1-800-THE-BOOK or walking over to your nearest B&N store and helping yourself to a store-full of free reads while there, being able to feel and try out products and accessories before you buy so you don't have to worry about shipping returns, and quick access to Starbucks coffee.