I still love my original Kobo and my Kobo Touch. They do exactly what I need - allow me to read e-books. Naturally the KT is much nicer.....
Yes, there are a few issues with the firmware, but I have yet to purchase any device which is perfect and can't be improved on. Of course, there will be occasional hardware failures, but that is to be expected as well.
Perhaps some people's expectations are a little unreasonable. It only costs $130 these days - for heaven's sake.....
Enjoy your reading!
John - in Japan for just one more week