Originally Posted by rwhe
I just tried initiating a factory reset as explained by Joe563. I got the red light, and then the LED strobed for a couple of minutes, but at the end of it, my KT was still frozen on the same ebook cover. Weird!
OK, after that, I was able to partially clear the screen by simply toggling the top switch, but there remained a portion of the ebook cover on the screen. I initiated another factory reset, with the same LED strobing, but nothing could change the screen after that.