Originally Posted by manuk86
I just get my Kindle 3 and found the tiny crack, I only haved since 1 month and want to know how to report the issue and note in my account since I can't find those options in my Amazon's account. Thanks
It may be set up differently if you are not in the United States, but in the U.S. you can:
- Go to Amazon's website
- Click on "Your account" (in the upper right corner)
- Scroll down to "Digital Content" and click on "Manage Your Kindle"
- Once signed into the Kindle page, in the upper right you will see "Kindle Help." One of the drop-down menu items there is "Contact Us." Select that.
- On the next page, you can either click on "Contact Kindle Support" to send an email or request a call-back or call them directly.
From that page:
Inside the United States:
You can reach us by phone directly and toll-free by clicking the "Contact Us" button in the right-hand column of the Kindle Support pages. Leave your number, and we'll call you right back. U.S. direct toll-free number is 1-866-321-8851.
Selected Countries and U.S. Territories
(Australia, Canada, France, Germany, Guam, Hong Kong, Japan, Puerto Rico, United Kingdom, and Virgin Islands):
You can reach us by phone directly and toll free by clicking the "Contact Us" button in the right-hand column of our Kindle Support pages. Leave your number, and we'll call you right back. Direct number is 1-206-266-0927.
All Other Countries:
Direct number: 1-206-266-0927.