Originally Posted by rogue_librarian
I say this would be perfectly fine in my jurisdiction. It's a private copy for somebody else's exclusive use, our Copyright Act allows for that. Why do you think that's an issue? People obviously did buy a copy (heck, it's destroyed in the process), so this is really only format shifting.
because after they transfer the digital copy to you they would/could retain a digital copy of their own , which would run afoul of the copyright restrictions