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Old 04-12-2008, 06:50 PM   #12
CJBarrow
Book worm
CJBarrow began at the beginning.
 
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Posts: 28
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Join Date: Aug 2007
Device: Sony Reader/Cybook Gen3/Hanlin V5
Unfortunately dropped my Cybook and it landed end on and my on/off button is now broken. It was protected by my leather cover, however did not help dropping it end on :-(
Bookeen replied withing minutes to my request for repairs and asked me to send it back.
Now my item appears to be lost in the post because they never received it, luckily it was insured so will see how I get on claiming from the post office, no doubt they will expect me to jump through hoops to claim for a refund.
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