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Old 07-16-2011, 11:29 PM   #5
taming
Trying for calm & polite
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Posts: 4,006
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
When new devices are release, it seems like help gets slower than usual. If you have a ticket number, and post on getsatisfaction.com/kobo with a description of your problem AND the number, you may get expedited assistance.
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