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Old 07-15-2011, 10:20 PM   #1
jhoffman
Junior Member
jhoffman began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Jul 2011
Device: kobo
Kobo Button Problem

I have a wireless Kobo reader that I purchased in November. I have been very happy with it and use it all the time.

Recently, I noticed that the rubber cover on the 5-way button has separated from the plastic case. I am disappointed to see this happen after only 7 months. I have tried to contact support by filling in their form, but can't seem to get a response.

Has anyone else had this problem with the button? Has anyone had difficulties with support? Does anyone have a contact number for customer service? I have not been able to find one.

I am thinking of purchasing a reader for my daughter. However, I am now wondering whether the Kobo is the way to go or perhaps there are better quality products out there.
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