I'm shocked that sticking a paperclip into the reset hole didn't work! Did you push it in hard enough, hold it long enough? (I'll bet you did.
This probably won't help, but it might: https://www.entourageedge.com/suppor...barticleid=197
Other than searching the forum or hoping someone else has a good idea I don't know what to suggest beyond what you've already tried.
You could also just leave it plugged in and closed and see if it fixes itself???
At least you have recourse through Woot!