Originally Posted by borisb
There's nothing special about the cable that ships with the eDGe as far as I know. As long as the large USB plug goes into your PC and the small plug goes into your eDGe, it should work as cheyennedonna describes. Possibly the cable itself is defective?
This was my first thought, too, Boris. That is, are you using a USB cable with two "big" ends? Or, did you plug a "big" end into your EE's USB port and the small end into a computer? Otherwise, it should work fine.