The restore function won't help - per tech support. The privilege of being an early adopter should come with a prize.
I will probably send it back. I am not happy about this at all. While I am NOT making a comparison to the iPad I will say that the Apple store local support is very nice. I know enTourage isn't in the same league but what happens when another non user repairable issue comes up. So I am just venting a bit and this is Strike 1. Everything else has been good with the device other than all of the currently known issues. You know the early adopter ones.... grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr