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Old 06-02-2011, 12:30 AM   #11
khalleron
Kate
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Posts: 1,533
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Join Date: Mar 2009
Location: Oregon, United States
Device: Nexus 7, Kobo Aura H2O
See, now if a CS person told me it was a mechanical defect, I would say, 'Yes, it is. So you should fix it.'

Admitting it's a defect and *then* claiming it's not under warranty is not kosher. It may also be against the law depending on where you are.
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