Originally Posted by mr ploppy
It isn't just Smashwords that makes bad ebooks from badly formatted Word files, Amazon do it too. The problem is with the source Word file, and anyone who can't format one of those properly is unlikely to be able to format an epub properly either.
Sometimes It is just easier to deal with ePub then it is to deal with Word. My idea is to do the editing in a Word, apply the markdown syntax, save as text and run it through Calibre. That would eliminate all the garbage Word puts in.