Originally Posted by JSWolf
I bought a book the other day from B&N that came from Smashwords and it was a Word document converted to ePub via Calibre. The resulting document was nasty. This just makes me want to stay away from buying anything from Smashwords since they just don't know what to do properly.
The way to do it is to allow the author to upload a good ePub and any other formats the author wants and any missing formats get converted from the ePub.
It isn't just Smashwords that makes bad ebooks from badly formatted Word files, Amazon do it too. The problem is with the source Word file, and anyone who can't format one of those properly is unlikely to be able to format an epub properly either.