Kindle Broken-Getting Replacement
So the screen on my kindle has gone haywire. It has a jubmle of information and it kinda looks like looking thru broken glass. A hard reboot with the power switch didn't fix it.
I called Amazon, had a CSR in less than a minute. I'd say in less than two minutes on the phone I had a replacement scheduled to be shipped overnight. It will arrive tomorrow (a Saturday). Kudos to Amazon for top notch customer service.
I've got a bunch of books on it that I acquired...ah...elsewhere with no DRM. Should I remove these books? Does Amazon care?
I just checked and I can still access the kindle via windows explorer and Calibre.