Originally Posted by tlrowley
I lost the ability to mount my Kindle after the 1.0.4 update, as well. When I called amazon, they had me do a firmware reset which solved my problem. I had expected the reset to undo the update, but after the reset, I was still at 1.0.4 - I've been running fine for the last week.
Is it kosher to post the instructions on the firmware reset? I think I know the other forum Kingston was talking about, and I don't want to break any rules.
Yes please give the directions on the firmware reset! Besides, it will save them the hassle of having to tell every single person that calls!
I haven't had a chance to call--I did email them though. But they haven't got back to me yet.
But good to hear that it fixed your problem and that I wasn't the only one to have the problem.