Originally Posted by NoWorthWhile
No, I meant, they didn't bother reading my question (which is the same as I asked you guys...). They saw "Amazoun cloud drive" in my email, and gave me the typical....
Based upon series of emails that I have exchanged with Amazon in the past, I am fairly sure that they use a "dirty word search" and a bot who autoreplies to emails with snippets from generalized FAQs. In my case, it took about 4-5 exchanges of "you didn't answer my question" before a human at CS took over.