I'm in desperate need of help - can you tell me what I'm doing wrong? I go to "customize plugin," click the green "+", which puts "Default" in the "Select View to Customize" field. I left Default as the name for now, checked boxes in "Columns in View" on the left, didn't touch any of the "Sort Order" boxes for now, applied a search restriction (and checked the box), then added a shortcut ("Ctrl+1") and clicked OK.
But nothing happened. Ctrl+1 does nothing, and when I go back into Customize, there's nothing there - the dropdown menu in Select View is empty; my Default view doesn't appear to have been saved.
I know I must be doing something wrong and I feel like an idiot - what step am I missing?