Oh, for those following the forum drama at home: EowynCarter disagrees with my opinion about other people's design decisions on certain software, so he's apparently now following me around and disagreeing with me. Don't take it as meaning anything; I don't.
That have absolutely noting to do with it.
Canceling the gift card when the customer has clearly said NOT to, is bad customer service. Period. Maybe unicorn would have rather left the gift card alone, even if he couldn't get a refund.
Oh, FYI, I'm a girl.