Originally Posted by Patricia
Was any reason given for this curious instruction?
Here's the pertinent portion of the email that some of us received (their email system is somewhat "broken" so many people don't receive any correspondence from them). We already knew their policy regarding solicitation of votes from persons asking question, so that part isn't a surprise.
"Message from Amazon Requester Inc. (email@example.com)
Dear MTurk worker,
It has come to our attention that Kindle users are seeking Kindle customer support by asking these questions through the MTurk HIT "NowNow Research Question for $1695 Weekly Reward. "
We appreciated that some of you have tried to answer Kindle customer support questions, but we have decided it is more appropriate that our own Amazon customer service support these users to ensure they have a great experience. Therefore, please do not work on any HITs for "NowNow Research Question for $1695 Weekly Reward. " that could be Kindle customer support questions. If you submit a HIT on any Kindle customer support question, we will be forced to ban you from working on future NowNow research questions.
It has also come to our attention that some workers have been soliciting "Great" votes from our users. Soliciting votes from our users is against our rules and will result in your account being banned from working on any future NowNow hits.
Thank you for your understanding and support.