Thread: Troubleshooting Amazon purchases perpetually PENDING
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Old 03-11-2011, 01:13 PM   #4
DMSmillie
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Posts: 562
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Join Date: Aug 2010
Location: London, UK
Device: Kindle 3 (WiFi)
I haven't had to use Kindle Customer Service myself, but everything I've read from others here would indicate that their email support is a bit hit and miss, whereas their telephone support is excellent, so I'd definitely second Kindlekitten's recommendation to use the "contact me" feature, and speak to someone directly in Kindle CS.
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