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Old 03-03-2011, 09:03 AM   #15
melodysilence
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melodysilence began at the beginning.
 
Posts: 16
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Join Date: Mar 2011
Device: Kindle DX Graphite
Called Amazon and reported the issue, before I asked what I could do, the specialist said it is defective and he himself does not have a dxg like this. He arranged me a replacement immediately and the new kindle is now on its way to Australia.

Impressive! Giving customer a replacement without his request, what a great company Amazon is!
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