After a couple hours on the charger my wife unplugged the Kobo and it started up briefly, but it hung as soon as she tried to pick a book and went back to the solid black screen and is not responding again.
I plugged it back in the charger and there was no response, so I left it unplugged for a few more hours, then plugged it in again. We get the fast blinking purple light and the screen remains black. I tried leaving it plugged in for almost a full 24 hours before unplugging it again and this time it did not respond. No combination of buttons (including the reset button) seems to get this thing to respond in any way.
Do I need to be holding a certain button combo when I unplug the charger, or is this the last straw and I should just send it in to be replaced?