Originally Posted by Snakey
Huh, didn't even know that was possible with e-ink. Nice that it worked out okay.
that's what I was thinking.. do kindles even have 'pixels'?
never heard of this issue before but glad they exchanged it for you.
it's reassuring to hear good customer service stories.
I've done one return/one exchange of kindles myself and the process couldn't have been easier.