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Old 01-26-2011, 04:16 PM   #1
kovidgoyal
creator of calibre
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Posts: 26,097
Karma: 5101571
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
My device is not detected by calibre

Follow these steps to find the problem:
  • Make sure that you are connecting only a single device to your computer at a time. Do not have another calibre supported device like an iPhone/iPad etc. at the same time.
  • Make sure you are running the latest version of calibre. The latest version can always be downloaded from the calibre website
  • Ensure your operating system is seeing the device. That is, the device should be mounted as a disk that you can access using Windows explorer or whatever the file management program on your computer is.
  • In calibre, go to Preferences->Ignored Devices and check that your device is not being ignored
  • In calibre, go to Preferences->Plugins->Device Interface plugin and make sure the plugin for your device is enabled, the plugin icon next to it should be green when it is enabled.
  • If all the above steps fail, go to Preferences->Miscellaneous and click debug device detection with your device attached and post the output in this forum


Last edited by kovidgoyal; 12-28-2012 at 11:21 PM.
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