Originally Posted by theducks
You typed the quote and Apostrophe found on the keyboard (straight quote).
Those are probably "curly quotes" that are from a different code page.
try setting a code page (AKA input character encoding) when converting:cp1252 is a good start. the box is under Look and feel section on the conversion options that displays when you click "convert"
Thank you. I will try a few more. Tried that one already. :-/