I got the Pandigital novel in black for Christmas but i dont know how to use it. I havent been able to download any books. I cant view any videos when i link on to youtube from the web, and when i go on facebook i cant see anybodys profile pictures, also when i attempt to shop for ebooks on B&N.com i cant see the book covers. Is anyone else having this problem? Am i suppose to download or install something? And do download or install do i have to have it plugged into my computer? Please help me figure it out, i'm super excited about having one but bummed that i havent been able to use it.