Originally Posted by Becky Morgan
Nook Christmas? Yes. Which will be a curse word hereafter. At least my husband is speaking to me again after he sulked for a few hours. He tried to use the Nook, was barely restrained from throwing it out the door, and wanted to go buy me a Kindle to replace it. We can't afford a Kindle and couldn't really afford this techno-brick, so failure is not an option. B&N tells me there's nothing wrong with this one and that they only gave it a 14-day warranty, or they'd have had it back in the mail yesterday. I refuse to have an expensive brick doorstop and I WILL make this thing work somehow.
Background on me: 52, no close vision problems, highly light-sensitive eyes. I have used computers in one form or another since 1975 and, while hardly a hacker, generally know when something is acting screwy. I have used several e-reader programs over the years and have been using an iPod Touch with Stanza in night mode for bedtime reading so DH isn't awakened by light in the room. I like it and haven't had any significant problems with any of the Project Gutenberg downloads I use. I don't read many novels, seldom look at anything graphics-intensive, and pick most old texts up as .txt files to save space since the formatting is nothing special.
Problem 1: I understand that B&N was down most of the weekend. Yesterday, I was able to get online for a few minutes at a time from our home wifi, but most websites timed out because it's WildBlue satellite and that's apparently too slow for the Nook(!--isn't that about like something being too slow for a snail?) 3G doesn't work here. B&N says to use their site, bring the Nook to their store. The nearest one is an hour and a half away and I would need to rent a car to get there. If the middle of the night is the only option, I'll use it, but I will not be happy.
Problem 2: Is everyone's display excruciatingly slow? I can usually finish an easy sudoku in two minutes. When I finally got the Nook to stay on long enough to play, it took almost half an hour, most of it in wait time while the screen redrew. I set the sleep time for ten minutes, but it turns off the touchscreen after a few seconds and the whole thing in two minutes. (Yes, it charged overnight before I tried to use it.) The user manual is the only thing with more than one page, and it's very....very....slow...to...display...and...even.. .slower...to...turn.
Problem 3: Charcoal gray on khaki is the normal screen color scheme according to tech support. It's "so you can read in the sun on your lunch hour". I work from home, and "sun" and "lunch hour" will not mean much in the dark Ohio rainforest until next spring, if then. Remember the light-sensitive eyes? I can barely see the print. This is Perfectly Normal according to B&N. The suggested cure is a booklight. Um, that's why I don't read dead trees in bed: the light wakes up my husband.
This is not fun. I need some better ideas, please.
As to problem 2 - Its possible that you need a firmware upgrade, which you aren't going to be able to get until you can connect to the site (which is working much better today) or you can get the Nook online on your wifi. That cleared up alot of the page turn complaints for the rest of us.
As to problem 3 - Please don't take this in any mean-spirited way, but did you go and look at a Nook before purchase? The screen is made to simulate paper. It really sounds like you need a small tablet with an LCD backlit screen if you have a problem with the e-ink screen. If you need a light to read a normal book, you'll need a light to read with the Nook. The Nook isn't for everyone, and it sounds like it might not be the device for you.