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Old 12-10-2010, 09:41 PM   #12
gardenstate
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Posts: 195
Karma: 1069472
Join Date: Aug 2007
Location: Chicago,IL USA suburb
Device: Sony PRS-T1 and PRS-950
Hi freefallman,

sorry about your problem...

The cover I got through Amazon.com also had a strong odor. The seller told me that it was due to a shipment of covers from China in a transfer container that was exposed to too much heat -- causing the odor release. Give Omniscience a call and they will promptly replace your unit. I found their customer service to be great.
They will also send you a prepaid mailer to ship the defective cover back to them.


http://www.extremeinkjet.com/help.asp

Contact Us:
Email: sales@extremeinkjet.com
Address: 836 Orchid Drive
Address: Ft. Lauderdale, Florida USA 33317

Phone: 954-584-2949

Fax: 954-316-4841

Website: http://www.extremeinkjet.com

My new cover had a very very mild lemon aroma that went away quickly over a few days.

Let us know what happens. Good Luck!

Last edited by gardenstate; 12-10-2010 at 09:44 PM.
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