BN rep called Nook color a 'toy', recommended original Nook
I stopped at a BN in the Chicagoland area yesterday -- both to check out the Nook color, and to flip through the paper copy of 'Emperor of all Maladies' (I hate having to choose between the paper and electronic copies of a book -- why can't I get both at a bundled price?).
While I was playing with the Nook under the watchful eye of the rep, two other customers stopped by and asked her which of the two devices, original Nook or Color Nook, was best for someone who read a lot. Without hesitation she nodded to the original nook and said 'that one.' Then she pointed to the Nook color still in my hands. "That's just a toy. It's got web browsing and games and stuff". The other customer seemed as surprised as I did. "Which one if they want to read a lot of office documents too?" Again the rep directed her the original Nook. "This does PDF's just fine".
Wow. Does anyone else find this surprising? I don't believe at all that BN is training its reps to be so dismissive of it's new device.
Edit: I'll clarify too that she was very knowledgable about the NC. She had either been well trained in demoing it or had taken time to educate herself. She just was not a fan of it...despite the fact that it was the one she was holding when I approached the stand/kiosk.
Last edited by RockdaMan; 12-10-2010 at 12:34 AM.